Customer Information
Shipping Policy
We ship our spiritual Bath Brew bag products worldwide from Germany to bring transformative self-care rituals to customers everywhere.
Shipping to the United States
Delivery Time: 7-12 business days
Shipping Cost: Calculated at checkout based on weight and destination
Customs & Duties: International orders may be subject to customs fees, import duties, and taxes determined by your country's customs office. These charges are the responsibility of the recipient.
Shipping to the United Kingdom
Delivery Time: 5-10 business days
Shipping Cost: Calculated at checkout based on weight and destination
Customs & Duties: UK customers may be charged customs fees and VAT upon delivery.
Order Processing
All orders are processed within 1-3 business days. You will receive tracking information via email.
Contact Us
Have questions about our spiritual bath tea products or need assistance with your order? We're here to help!
Email: Bathbrewshop@gmail.com
Response Time: We typically respond within 24-48 hours
Privacy Policy
Your privacy is important to us. This policy outlines how we collect, use, and protect your personal information.
Information We Collect
We collect information you provide when placing an order, including name, email, shipping address, and payment details.
How We Use Your Information
We use your information to process orders, communicate with you about your purchase, and improve our services.
Data Protection
We implement security measures to protect your personal information and never sell your data to third parties.
Refund Policy
Returns & Exchanges
We want you to love your Bath Brew products. If you're not satisfied, please contact us within 14 days of receiving your order.
Eligible Returns
Products must be unused, in original packaging, and in resalable condition.
Refund Process
Once we receive and inspect your return, we'll process your refund within 5-7 business days to your original payment method.
Shipping Costs
Return shipping costs are the responsibility of the customer unless the item is defective or we made an error.
Terms of Service
Agreement to Terms
By accessing and using Bath Brew, you agree to be bound by these Terms of Service.
Use of Products
Our spiritual bath tea products are for external use only. Please read all product descriptions and ingredients carefully.
Intellectual Property
All content on this site, including text, images, and branding, is the property of Bath Brew and protected by copyright laws.
Limitation of Liability
Bath Brew is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
Changes to Terms
We reserve the right to update these terms at any time. Continued use of our site constitutes acceptance of any changes.